FAQs

  1. What is MD Customs?MD Customs is a customisation service provider that specialises in hand-painting and customising sneakers, bags, gadgets, car interiors, and other luxury items.

  2. How can I place an order with MD Customs? You can place an order by simply adding the item and placing an order on our website or by filling out the customisation form on our website or by sending us an email with your specific requirements.

  3. What types of products can you customise? We offer customisation services for a variety of products, including sneakers, bags, gadgets, car interiors, and more.

  4. What types of customisation do you offer? We offer hand-painting, rhinestone embellishment, stitching and other customisation techniques to make your products unique and personalised.

  5. How long does it take to customise my product? The turnaround time for each customisation project varies depending on the complexity of the design and the volume of orders. We will give you an estimated timeline when you place your order.(4-6 weeks is average).

  6. Can I return or exchange a customised product? Due to the personalised nature of our products, we cannot accept returns or exchanges unless there is a defect in the product. We will work with you to rectify any issues you may have with your customised product.